Instagram, Facebook and WhatsApp no ​​longer work: what we know about the major blackout affecting the networks

the essential The Facebook, Messenger, Instagram and WhatsApp sites are currently the subject of a particularly serious failure. Millions of Internet users have been unable to communicate on these networks for several hours.

Since approximately 17 hours this Monday, October 4, it is not possible to send any message from Instagram, WhatsApp and Messenger (Facebook’s messenger). These networks are currently experiencing a global outage. La Dépêche du Midi takes stock of the situation.

How to explain this failure?

This failure only concerns sites owned by Facebook. The social network Facebook is concerned, but also the Instagram application, Messenger and WhatsApp. Facebook does not currently give any explanation for this failure. However, Jane Manchun Wong, technical manager of web host Cloudfare and Facebook specialist, claims that it could be what is known as a DNS (Domain Name System) problem.

It appears that Facebook, Messenger and Instagram are having DNS issues

– Jane Manchun Wong (@wongmjane) October 4, 550

The function of this system is to convert an Internet address into an IP address, like a gigantic “directory” which associates a name and a first name with a telephone number. For his part Kevin Beaumont, expert in cybersecurity, affirms that Facebook made “an epic configuration error”: “This is not a cyber attack Facebook has moved away from its own platform “, says the person concerned. He continues:” Facebook no longer exists on the internet at the present time. “

Who is affected?

According to the Downdetector site, which specializes in identifying sites with computer bugs down, it is particularly populated regions such as Paris or Washington which are Connection problems have been identified in France, the United States and the United Kingdom, among others, as the Guardian .

The Downdetector site “is common for some issues to be reported throughout the day. Downdetector only reports an incident when the number of problem reports is significantly greater than the typical volume at that time of day, “says the website, which identified 96 error reports between 17 hours and 17 hours this Monday, just for Instagram.

This failure is therefore likely to impact millions of users around the world who, at the moment, communicate mainly from another social network: Twitter.

When is the return to normal expected?

It is on the site of the blue bird that the Facebook group communicates on the resolution of this It was at 17 hours this Monday, Facebook gave the first news: “We are aware that some people are having difficulty in access the Facebook application. We are working to get things back to normal as quickly as possible, and we apologize for any inconvenience, “the group said.

We’re aware that some people are having trouble accessing our apps and products. as possible, and we apologize for any inconvenience.

– Facebook (@Facebook) October 4, 2021

Same story for Instagram: “Instagram and its friends are having a little trouble right now, and you may have problems using them. Please indulge us, we’re on it! ”Mike Schroepfer, CTO at Facebook, also responded:“ Sincere apologies to all of those currently affected by the Facebook service outages. We are having network problems and the teams are working as fast as possible to debug and restore as quickly as possible, “he said. For his part, Twitter was amused by this outage:” Hello to literally everyone “launched the blue bird on its network.

What are the consequences for Facebook?

C ‘ is one of the longest outages that the Facebook group has known. Last March, Facebook had already suffered a major outage but not as long. This new incident has, however, major economic consequences: after an hour of blackout, the cost of this malfunction was already estimated at 160 millions of dollars. Facebook’s share would have dropped by two points on the global market . For its part, the price of Facebook fell by nearly 6% on Wall Street this Monday evening.

Back to top button